We help you identify and protect your most valuable customers
– the 20% that account for 190% of your profits.
Here’s
how we help:
•
Identify your most profitable customers.
xxDeposit, loan, and high fee-paying
customers
xxare the principal
profitability segments that
xxcan yield more when managed effectively.
We’ll xxshow you how to segment
your customers.
•
Build programs to improve retention.
xxWe'll show you how to significantly
reduce
xxattrition, particularly of your
best customers.
•
Improve share of wallet of your most
x profitable
customers.
xxWe'll identify your most profitable
cross-sell xxopportunities
and develop specific action plans.
•
Identify marginally profitable customers
x with the potential to
become high-value
x customers.
xxWe'll share modeling techniques
that will
xxidentify the customers that have
the most
xxpotential to increase their contribution.
•
Develop programs to improve the
x contribution of
unprofitable customers.
xxWe’ll help you differentiate
products and
xxservice delivery in ways that benefit
the
xxcustomer as well as the institution.
•
Select reliable and effective databases
or
xximprove existing
ones.
xxWe’ll recommend the best
systems available
xxor provide guidance on how to gain
more xxproductivity from your existing
system.
•
Establish or improve profitability 0computations.
xxWe’ll identify essential
data elements, share
xxstandard industry cost data and
provide you
xxwith simple formulas for computing
product
xxand customer profitability.
On-Line Brochure
(.pdf)
ASPEN
CONSULTING GROUP,
INC.
PHONE:
801.277.9548 XFAX:
801.424.2334
E-MAIL:xinfo@aspenconsultingusa.com
